Sorry, I just had to share

I decided I would see if good ol’boy Chuck Norris was back blogging about his doing the “cruel and unusual” thing and visiting US troops in Iraq. (Yes, some people are just really easily amused. I admit it.)

I lazily typed “worldnet daily” into the Google search bar, forgetting I was in Google Images rather than standard Google.

Showing that the singularity is here and that computer networks have achieved sentience, it said

Did you mean: worldnutdaily?

News on the Wire

Casual, even indiscriminate, blog searching came up the news that HBO have finally given the Wire Series 5 a release date in the US at least. (wahay, w00t, etc.) It’s supposed to focus on the media.

In the UK, FX is showing all series straight through from Series 1 and is then supposed to go straight into series 5, when it runs out of previous episodes. I make that about a year in the future in the UK, which you’d expect to be at least 6 months after the US. The HBO site seemed to show no signs of having any future series on the go at all so I was getting a mite worried.

I know I shouldn’t even think this, let alone say it, but some episodes of series 1 have been pretty poor. (Strike me down now, Thor.) Series 1 will morph straight into series 2 which was generally poor for most of its run. When I say “poor”, it’s a relative term. The Wire is still so far ahead of anything else that even its poor episodes are pretty gosh-darned good.

But put yourself in the shoes of someone (for example moi) who has been sounding off about the Wire being the greatest work of art ever shown on television, etc, for so long that people I know have even started listening to me and watching it.

And then I find myself shamefacedly having to say “Well, that one wasn’t a very good episode” or “You have to watch them ALL to really get into the characters and storylines” or lame things like that, that sound like I’m covering my back over boosting something that turned out to be a bit naff.

Rewatching series 1 for the third pass, it is indeed still stuck a bit too much in a “TV crime” genre. That is good. Nothing wrong with the genre as such. But, I have to admit there is more cliche TV crime stuff in the first series than you’d expect after you’ve been acclimatised to nature of the Wire series as a whole. The whole set of programmes just slowly edges its way out of the “crime” category and turns into genius.

Or maybe it’s just that I don’t like McNulty, who is the central character in the first series. His character is a bit too irritating. It’s rooted in the cliche lone-wolf Philip Marlowe “flawed investigator with integrity” mould. Series 1 was just finding its feet, so it too often took the easy way out. Someone decided that McNulty’s character was supposed to bring bad to all those around him as a result of his arrogance, or something. So the cast have to keep saying that, in case you haven’t picked up on it. I can’t say that I would have picked up on it, to be honest, but that doesn’t mean that repeatedly telling me that’s what I’m supposed to see constitutes character development.

Sadly, last night’s rerun milked the whole “officer-down” scenario to death. The corrupt and manipulative Commissioner Burrell turned out to be a tower of non-judgemental sympathy to Kima’s partner. Even the repellent Rawls was there to give out sensitive heartfelt manly consolation to a McNulty whose guilt was expressed by his hands being covered with Kima’s blood. Come on. Out damned spot and all that? He wasn’t even remotely to blame. (He even threw up in a bin because she’d been shot, which seemed a bit out of character for a homicide detective.)

When a TV cop show presents someone drenched to the elbow in someone else’s blood, followed by them doing a symbolic handwashing Pilate-thing, it’s time to start putting extra notches on your cliche gun.

(I guess this blog post must be an example of what is the Americans call “tough love”, by the way. I adore the Wire but I’m not letting it get away with self-indulgence……..)

If you have started watching the Wire reruns and don’t think it’s so groundbreaking, stick with it. Because it gets more and more subtle and complex and goes deeper and deeper into the way society works.

Plus, the McNulty character is barely in it after series 1 and a bit of the series 2. He must have been too busy being a digitally-remastered Spartan, for which much thanks.

Pipex: Farce upon Farce

Well, my opinion of Pipex was already very low. Before today I had them pegged as a terrible ISP with almost criminally poor customer service and basically inept technical support.

Today, they offended Forseti, and have managed to sink to a lower level on my opinion scale.

I wont fully repeat the tale of farce which has Pipex firmly in my “Bad Shop” category (in fact, I suspect they have more entries there than any other company), but in a nutshell after a month in which they were too inept to get BT out to fix my line (leaving me with no connection), they have still yet to get the service restored to the levels for which I am paying.

On Friday (four days ago), I spoke to technical support, who claimed to have carried out some tests and would now “escalate” the problem to BT. This is pretty much as far as I can push Pipex, as despite my only contract being with them, they do not have any form of service level agreement with BT – ineptitude, basically. Anyway, I was assured by the minimum wage arts student they have working as “technical support” that BT would respond to the fault within 1 – 6 days and get back to me.

Today, I had an SMS text message which informed me that Pipex Technical Support needed to carry out some more tests and could I ring them while I was sitting at the PC. This is a touch problematical, as I was at work miles from my PC, but never mind. Eventually I got home and had logged on by 1930 hrs to call Pipex as requested.

Now the farce got worse.

Every time I ring Pipex it annoys me. First off, it is an 0845 number so it costs money. Then the first thing they ask you is “if you are a residential customer, please enter your phone number now.” When you enter your phone number, you get presented with a list of options which runs “If you are a residential customer, press 1 now…” Why, in the name Kvasir do they ask you to enter your number first? Why?

When you finally get to press 2 for customer services, you are faced with an interminable wait, listening to some bored out of her head woman telling you “Thank you for holding the line. Your call is valuable to us.” Over and over. Why do companies think this is a good thing? What lunatic believes that the call is important or valuable, when you wait half the life of the universe for them to actually answer. And when they do, finally, answer it just gets worse!

After waiting a full 19 minutes (listening to how valuable my call is), the tech support arts student answered and went through the pointless list of “data protection act required verifications.” Finally, she asked me how she could help.

This left me a little confused, because she had just told me she’d called up my details and open tickets, so surely she should know I am calling in response to the text. Anyway, I explained I’d been asked to call and she went away. For four minutes. Eventually she came back and said that the “Technical Support” people (who was I speaking to?) had asked that I be contacted to confirm I wanted this escalating to BT. Slightly stunned, I said “yes” and she typed away and said, thanks – it will now be passed to BT. When I asked what had happened the last time they had promised it would be passed on to BT, she had no idea. She said it hadn’t been logged and didn’t know who had dealt with it. Now, I have the pleasure of another 1 – 6 day wait. Unless they text me half way through and ask if I want it to be sent to BT again…

This level of incompetence is mind boggling. I am at a loss to describe how frustrating, and how bad, Pipex customer service and technical support is. In August, I was given an identical run-around where over the course of a whole month they pretended to send the fault to BT, but never quite got round to it. It looks like this is going to happen again.

Showing that Loki really does have a monumental sense of humour, Pipex’s home page has a blurb which reads:

Pipex - Terrible Service - False Claims

Sadly, this leaves me speechless. If it really is their “customers that matter,” why am I being singled out for this poor treatment. What have I done wrong, which makes Pipex pick me as the only person they are happy to mess around month after month?

If so many people like them “so much they’d recommend” them, why dont they bloody recommend them. I wouldn’t recommend them to Bin Laden…

Pipex are a terrible ISP. Their technical support is so bad it has become funny. Their service is abysmal (for instance, what happened to NNTP access?). In short, Pipex is bad. Do not use Pipex.

One bullet destroys three lives

Now, normally I would be quite happy to rant about how the average person in the street should not be carrying firearms and the like, but in this current case it is a moot point. The weapon in question was held illegally and, for now, we don’t have a “right to bear arms” in the United Kingdom.

As background, today the news centred around how the person who shot and killed 12 year old Kamilah Peniston in April was named as her 17 year old brother, Kasha Peniston. In a nutshell, their mother illegally owned a .38 revolver, Kasha found it and was playing with it when “it went off” and shot Kamilah in the head. Paramedics arrived to find Kasha screaming for help, cradling Kamilah in his arms. She was later pronounced dead at hospital. (BBC news)

The brother was initially charged with murder (and pleaded innocent) but has now accepted a charge of manslaughter. (This is reasonable as murder requires intent, there is no reason to suspect there was any intent in this case). The mother has pleaded guilty to illegal possession of a firearm and ammunition.

From that one accidental discharge of a firearm, three lives have been irrevocably destroyed. The mother and brother will live the rest of their lives with the guilt, the social stigma and the criminal record. Assuming the brother serves the “typical” sentence for manslaughter, he will be around 25 when he is released back into the community – knowing nothing about adult life other than what he has learned in jail. Without wishing to be downbeat about this, the chances of him re-offending is significantly higher than his already high peer group. The mother has basically lost her family as well as facing a sentence of around 3 – 5 years (possibly longer as the consequences of her illegal possession may influence the sentence).

It is a tragic tale and it highlights a sequence of mistakes and errors – the mother should have taken stronger measures to ensure the children had no unsupervised access to the weapon, the son should have been taught how to use the revolver safely etc. The most basic thing which could have been changed to save the daughters life is for the mother to not have the weapon in the first place.

It is certainly the will of Cocidius that this tragic event happened at a time where there is considerable debate in the UK about people having the means to defend themselves in their houses. I am sure Kamilah’s mother felt she needed the .38 for a sensible reason, but does that reason seem so sensible to her now?