Spotted in The Register was an article on Virgin’s secret/open fair use policy, which came up in the context of Virgin demanding other DSL providers are more “open” about their bandwidth limitations. This piece is well out of date but still worth noting (Note to self: Keep up with the Register)
Virgin is trialling bandwidth throttling in the north west, which it prefers to call traffic management. It would not say when the trial is set to finish, or whether the system would be rolled out nationwide, but said the aim is to rein in very heavy users during peak times. More stable access speeds would then be available to the majority.
The comments on this article is bursting with enraged Virgin customers, one of whom makes pointed use of the “pot calling kettle” metaphor.
One customer contrasts the satisfying service from Telewest (of sainted memory) with the current botchery. No argument from me, I just didn’t realise it was a deliberate policy.
Paying pretty large monthly sums – well more than someone on unemployment Benefit is expected to live for a week on – for a supposedly “Unlimited” service, to find out it is limited is somewhat confusing. Especially given the recent haemorhage (sp?) of cable customers, you’d imagine that there was more empty bandwidth than Virginmedia knew what to do with.
It’s not just Virgin, of course. It’s more or less every service provider that thinks they can get away with it. (So much for the mysterious laws of the market, then. Surely, the company offering the better service should get more customers? Oh, you naive fool.)
I was looking at Tiscali’s “fair use” policy, coincidentally. They tell heavy users that they will be capped, only in the evenings. Hmm, so they will only be choked in the times when people actually use the Internet? So they can use as much bandwidth as they want when they are asleep or in work. …..