Why Dont You Blog?

Now I have mentioned Bury Marketing Sales (BMS) here a few times and it seems there is a bit of a spooky co-incidence when I do. After my last blog post about the pond-scum organisation who were phoning me two or three times a day (from 01706713200), I had a comment on an older post on the same topic.

In this comment, Paul wrote how that, after complaining to BMS customer services he never had any further calls. I wrote that, oddly, I hadn’t had any calls from BMS since my last rant about them (even though calling customer services hadn’t helped me in the slightest). It seems I was being a bit premature.

Since my reply, late last night, BMS have tried to call me six times today. Seriously. The first two I missed because I was no where near my phone, one left a silent voice mail. The next call came while I was driving, I answered (handsfree, of course) and explained I was driving. The sales monster pretty much ignored it and started asking me questions about my handset choices, how long I had left on the contract etc. I continued to explain I wasn’t interested and had requested customer services take me off their war-dialling list. The salesman basically ignored this and carried on trying to convince me to take a new contract so I hung up on them. The last two calls came while I was fairly free so I entertained myself at their expense. Each time they called, I answered but didn’t speak. After about 5 seconds they would say “hello,” at which point I would start banging and crashing bits of metal together. Both times the call was terminated by BMS after 22 seconds (exactly, is that a part of their instructions?) Childish, yes, but it made me laugh.

Anyway, this got me thinking. Are they reading this blog? Have they worked out which number they call is mine (if they hadn’t, they probably have now unless everyone gives them the metal treatment…)? Was my previous comment seen as a challenge? Did they give up on me after my post, only to resume when I goaded them? Are they reading this? How will they react?

Come on BMS, let me know if you are here?

Popularity: 41% [?]

Popularity: 41% [?]

Another mixed entry for the bad shops routine here. In the past I have gone on about how annoying my Nokia N73 has become, and after some advice I resolved a few of the errors and had a working(ish) phone camera. This happy state of affairs was quite short lived though and once again my phone randomly reboots itself, looses its settings, crashes (which needs the battery to be removed to cure it) and so on. All in all, it is a good phone, but it had a life expectancy of about 6 months. I am not sure if I would buy it again, Nokia phones have the advantage of a known user interface and easy to find attachments (which is why changing the plug was madness!), so I may well buy a new Nokia one day - however, I will certainly look harder at the opposition.

Anyway, in the past I have been reasonably kind towards 3 (the telephone provider, not the number in general…). I have found that they provide a reasonable service although the lack of pre-installed applications is annoying, and the new charging plans for music downloads is madness. Why anyone would pay £1.29 for a music track they could only play on their phone is beyond me - especially as every single track you download (I only use the £5 per month free allowance) has cracks in from the odd compression software. Madness.

However, over the last two and a half months my opinion has changed.

Since around the start of July, my mobile (cell) phone has been getting called a least once a day from 01706713200. Every single time I have answered, no one has spoken. Not a word. Not even the hint of a word. On the times my phone has been off and it has gone straight to voice mail, this number has left me messages. Again, no one speaks but the message is often a few minutes long. Seriously, this has happened every single day.

At first, I was happy to ignore this and I assumed it was just some weird thing going on. However about a week ago, one of the voice mails had people talking in the background and it sounded like a call centre. Toutatis only knows why the operator who called me couldn’t be bothered to talk, but kept the line open for seven and a half minutes.

After this call, I became curious and decided to google the number. Wow. Not exactly lots of results, but reassuring none the less.

It seems this number belongs to a crap-happy call centre owned / run by a company called BMS (Bury Marketing Sales) with the following details (thanks to Moneysupermarket.com for the data):

Mr N Bhatti
BMS Ltd
Unit 5
Canal St
Rochdale
Lancs
OL11 1AB

If anyone knows this scumbag, please feel free to pass on my regards.

Even more annoying, when you do some more google-searches on this scumbag company you find out I am actually fortunate that they cant bring themselves to speak to me: (same moneysupermarket.com source)

BMS are constantly calling me twice a day. tonight i answered the guy on the phone said ” Hello luv we are calling you on behalf of 3 have you had an upgrade?” I replied no i don’t want an upgrade and asked why they have been calling me for the last two weeks twice a day. He replied ” well i’ll keep phoning you luv until you do alright bye” he then put the phone down before i could reply. I was fuming! First i hate anyone calling me luv on the phone like they know me,who do the think they are? The number was 01706 713200 i tried to call back and they were closed the number is from Rossendale near Rochdale . I then called 3 and complained they told me to register with TPS (telephone preference service)is the central opt out register on which you can record your preference not to receive unsolicited sales but it takes 28days.

Shocking really.

What makes it worse is 3’s reaction. There is no effort or will on behalf of 3 to rectify the problem and, worryingly, 3 appear to be willing to sell on customers details despite (in my case for example) the customer expressly wishing for this not to happen. I was more than slightly careful when I took out my contract and ensured that every box regarding use of my details was properly ticked - like most companies now, 3 have a sneaky way of re-working the tick/no-tick boxes to stop you just ticking them all and assuming that will work.

It seems that 3 are, at best, only paying lip service to their privacy policies and the reality is, I will continue to get these silent calls until I change my number.

I am sure it goes without saying that, when this contract expires, not only will I be looking for a new make of phone but it is more than likely that I will go for a new communications provider.

Popularity: 40% [?]

Popularity: 40% [?]

After my last rant, I realised I had been ranting (on and off line) about this topic a bit too much so I have decided to post some nice, pleasant, pictures with a summer feel to try and cheer myself up. I blame the near constant rain and cold for my SAD out look (yes, I need a holiday)

All these pictures were taken at National Trust properties, if you live in the UK and enjoy going round stunning landscapes, houses and castles at the weekend (or mid week), then you really should consider joining the National Trust and / or English Heritage.

The first photo was taken with a Nokia N73 Cameraphone, the rest with a Kodak Z650 digital camera. All were untouched in photoshop (unusual for me now) but resized to 600px wide by Advanced Batch Converter. I have finally given in and gone for Adobe Lightroom so I may end up playing with that a lot more over the weekend.

Obviously, if people feel willing to donate towards my purchase of a real digital SLR (Nikon D80 appeals to me) then, I am never too proud to accept handouts .

[tags]adobe, holiday, national-trust, photographs, photography, photos, photoshop, phone camera, nokia-n73, nokia, n73, lightroom, kodak-z650, technology, SAD, Sunshine, Happy[/tags]

Popularity: 34% [?]

Popularity: 34% [?]

Following my rant earlier in the week about the annoying habits my N73 had developed, Pedro Timóteo pointed out a software upgrade was crying out as the best solution. This should have warned me that my entire week was going to be highlighted by generalised acts of stupidity on my behalf, but blithely I carried on as normal. The consequences have been discussed in previous posts.

Anyway, two days ago, in a fit of common sense, I went to the Nokia site and began the upgrade. This was not without problems but I had backed up all my data (phew) and it was fairly painless to reinstall it all. Except Lifeblog. Three, in their infinitesimal wisdom send out the N73 without Lifeblog installed — mainly, one suspects, because they are too tight fisted to provide a mini-SD card with the phone, which Lifeblog needs to be present. This must save them all of £10 per phone.

This makes all manner of problems crop up, as going to the Nokia website you are told you can’t download this application because it comes pre-installed on the N73. What N73 owners do after an upgrade is beyond me. Anyway, the only solution I could find was to download the version for the N71 and install that. You get a few warning messages about the application not working on this phone, but it seems to work.

Generally, in the time since I have run the upgrade, the phone seems to be working better. Not as good as when I first got it, but the delay between pressing send and regaining control has returned. Setting caller specific ring tones still causes the phone to reboot though. Oddly, the upgrade has meant I now get a stronger signal at home. I find that quite strange, to be honest but then again, I am having a stupid week.

I must say a big thanks to Pedro Timóteo for reminding me to get an upgrade. It seems to have improved things a fair bit. Has it changed my opinions of the phone? Not yet.

[tags]3, 3g, bad service, Bad Shops, Cameraphone, Cell Phone, communication, Hardware, hutchinson, mobile phone, N73, Nokia, Nokia N73, Opera, phone, Phone Browser, symbian, Technology, Telephone, three, penny pinching, idiot, lifeblog[/tags]

Popularity: 52% [?]

Popularity: 52% [?]

About seven months ago I bought a Nokia N73 camera phone as part of a contract with the 3 network. Although initially I was very impressed with this, and the service, I think a lot of this was simply down to the “excitement” of buying some new technology. As a fair amount of time, and a lot of use, has passed I felt it would be reasonable to do a “mid term” review. Some of the issues (good and bad) I have with this device are difficult to pin down to being the responsibility of either Nokia or 3 so I will talk about both here. For the terminally impatient, I can summarise this by saying that given unrestricted choice in the future I would neither buy a Nokia N73, nor would I connect to 3. This said, the things I find important may differ from every one else, so your mileage may vary…

First off, I haven’t had any problems with the Nokia when it came to making telephone calls. In this, most basic of features it worked perfectly . Sadly, this is about the only feature where I haven’t found things which annoyed me! If you only want a phone to make (and occasionally receive) calls then the Nokia N73 is brilliant. However, if this is all you want, there are a million other makes and models which would serve your needs at a fraction of the cost.

I was looking for a phone which would allow me to take photos, access the internet, send emails and maintain a basic calendar service. I could have opted for a PDA but connectivity would still have been an issue. In a given month I use the phone more for text messages, emails, note taking and photos (over 2000 to date) than I do for basic calls. As a result, this is not an ideal phone.

Popularity: 65% [?]

Popularity: 65% [?]

As previously mentioned, I am the “proud” owner of a Nokia N73 phone (which unfortunately suffers from a few “build quality issues”). As this is a phone with more functionality than a PC I bought ten years ago (512MB disk space for example), and it runs on the Symbian OS I am curious about its susceptibility to virus attacks.

The Nokia N73 is used for mobile email (thanks to 3) and came with a free trial of F-Secure AntiVirus. This has now run out. The free trial was excellent, however given that it was for about six weeks duration and during that time, my phone was not set up for mobile mail it seems to have been a bit wasted.

Turning to the wonders of the Internet for inspiration, I thought it would be fairly easy to find a free Anti Virus package for the phone. A trip to AVG (Grisoft) was no use, as while they do many versions for Linux, BSD, Windows etc, there was nothing which would run on the phone.

So, off to the search engines. A quick run on Google found a post on Mobiledia.com which claimed Symantec had released a free AV package for Symbian phones. Looks good to me, so off to the URL in the article, I go. Sadly this simply redirected to the Vista PublicBETA page which needs Vista and a PC to work. Not much use for my Nokia N73. Searching the Symbian site finds an AV for Symbian but it is $44.95 rather than free - and a quick look at the Mobiledia.com site shows the post was made in March 05. Ah. Back to Google.

Continued searches on a variety of engines seems to only throw up conflicting data. Some sites assert the S60 V3 operating system on the N73 doesn’t need AV yet (strikes me as madness, Nokias are popular phones and as such major targets for virus writers) and most of the others are posts by people looking for N73 AV software. I have found a few sites which offer it although none for free (lots free for V2 of the OS though). Just as despair was about to set in, I found the BullGuard Mobile Antivirus site. Could this be the answer? A download later, and I am pushing the .SIS file through the Nokia Application Installer. After a few seconds, the installer pops up “Please finish the install on the phone user interface” so I look at the phone.

Sadly the phone says “Installation of BullGuard_S60.sis not supported” and quits out.

Back to the drawing board. If you know of any free AV packages for N73 phones PLEASE let me know. Also if you know of any plugins which allow the N73 / Lifeblog software to talk to WordPress I will be your friend for life.

Popularity: 42% [?]

Popularity: 42% [?]

The joys of playing around with a Nokia N73 camera phone

Popularity: 26% [?]

Popularity: 26% [?]

Right, generally speaking, I much prefer Word Press as a blogging tool over Blogger and Typepad - however it seems a typepad account is on the cards.

Why?

It is the only one which works with the Lifeblog software on my Nokia phone. Bah. The Lifeblog software was itself a comedy of errors as despite Nokia saying “it comes installed (N73 phone)” the one I was supplied with by 3 didn’t have it. Would Nokia provide it as a download? No. I had to (after much web searching) get the version supplied for the N80 and then install it. Typical wonder of todays modern world.

Anyway, as I was saying, the Lifeblog software will only “talk” to Typepad. There is an interesting thing on the Nokia site:

Interested in Partnering with Lifeblog?
Lifeblog has an open posting protocol so anyone can make their blog service compatible with our software. To find out more, download our blogging specification document:

However, call me old fashioned but isn’t it the job of the “new software” to be able to talk to the old ones not the other way round. I can post to Wordpad from Flickr, Deepest Sender, Performancing even MS packages. What is so special about Nokia? Bah.

Well at least it being an open protocol means I can either see what chances I have of writing a connector between wordpress and Lifeblog or finding out some one else has already done it.

If not - you will soon see a typepad blog supporting this

Popularity: 17% [?]

Popularity: 17% [?]