Bah. After years with Telewest, during which the broadband Internet service was pretty damn good, a few days of Virgin being in full control and I’m tearing my hair out.<\/p>\n

An outage yesterday – when I actually had a free day to go on the net in the hours of daylight – had me disassembling my PC and mixing up the network connection to my switch because I first assumed my PC was at fault. Then I thought that I had stopped ithe connection working by changing the network cards’ connections to the switch so I randomised these again, then forgot what was connected to what when I started .<\/p>\n

Someone phoned up Virgin for me and found that there was an official outage with another 4 hours to go. So my PC had been fine till I started trying to fix it…..<\/p>\n

When I phoned up after the official four hours I got an unremittingly chirpy recording that suggested that I reboot my PC and the cable box. Obviously I had tried this about 8 hours earlier, and several times since. But I tried again. Nothing.<\/p>\n

This morning, there was still nothing. I came back at 7:30 pm and still had nothing but this time I made my PC reconfigure its network settings and drop its IP & gateway etc. and I connected the PC directly to the cable modem box. (Goodbye, switch. It looks like one PC at a time from now on.) It worked.<\/p>\n

Elated, I got online for at least 40 minutes, before the service decided it was too much trouble to keep connected to the Internet and switched off again for five minutes. I have no idea how long it will stay on now.<\/p>\n

Losing Sky One is one thing, there are always other alternatives.. (Thanks to Nullfidian for the link to Virgin’s page that explains what TV there will be.) A crappy broadband service would be completely different. It might be a pure coincidence that there happened to be a local service failure in this area at the start of Virgin’s control. I will give them the benfit of the doubt but will be sure to watch the service closely for a while to see if it gets back to Telewest standards.<\/p>\n

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Bah. After years with Telewest, during which the broadband Internet service was pretty damn good, a few days of Virgin being in full control and I’m tearing my hair out. An outage yesterday – when I actually had a free … Continue reading →<\/span><\/a><\/p>\n
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