Why Dont You Blog?

A while ago, the customer service of ebuyer infuriated me to the extent that we went about creating a new category here (bad shops) and I genuinely intended to never buy from them again. Sadly, market forces have worked against me and I find myself about to make another purchase from the customer service vortex that is ebuyer.

Recently I have discovered that I need to get a DVD-Recorder. This is OK, because they are reasonably cheap now - Tesco’s sells Liteon models for under GB£70. As I was looking through the shops, considering which model to get (I want one which has built in DivX for example), I found Sainsburys sells a DVD-recorder which is DivX and has an 80gb HDD for £130. How can you turn that down? I went home and checked online to see if there were any other deals and, blast,Evil ebuyer do a Liteon DVD-recorder with a 160gb HDD for £124. Blast and double blast. It is hard to mentally justify spending the same amount of money for a machine with half the capacity, so another order with ebuyer was put together. I hate myself for it.

Comically, ebuyer seem to have done everything in their power to stop people purchasing products there. The DVD Recorder I want to get is the Liteon HDA740GX which I have seen in Currys for £182 and on Froogle should cost over £156. It is, from what I have read, a good model. Most shops (eg, PC World) sell the 80GB version for the price eBuyer is asking for the 160GB monster. Ebuyer, being cheaper than anyone else I can find by a fair amount, get the order. Blast, double blast and triple blast.

Now, the strange thing about ebuyer is when you try to navigate back to the product page you come across this conflicting bit of information. If you look at the second and third entries there you can see what I mean! (screen capped in case they ever fix it… )

For some reason, the e-commerce site returns two identical products with different prices. One version, with a manufacturers part number of H DA740GX is going for the reasonable price of £124.5, but should you be foolish enough to buy the HD A740GX you will have to fork out £202.93. As far as I can see (with admittedly only a basic search for the manufacturers details), these are identical products.

Hopefully ebuyer will manage to deliver this to me by Wednesday as they have promised (and I had to pay for, as they don’t deliver for free to the remote places in the UK) otherwise I will have to resort to my somewhat impotent ranting against them and boycott them again (until I need a new tech order…)

On the e-commerce front, it isn’t just ebuyer which is insane. I was in PC World today (in the real world shop) and I saw a Belkin WiFi Phone which looked interesting, but there were no prices on it in the shop. Basically, this is a phone that connects to your Skype account via a wireless connection to your router. So, no need to have your PC on to use Skype which overcomes the main hurdle I have to using this wonderful service. Now, to prove this product exists you can look at it on the Dell site (which seems the cheapest) or on Froogle. It is real. It is what I wanted and it was in the shop I visited - they had dozens and it looked like they had been there for ages.

On the PCWorld website, however, can you find one? No. I tried searches for “Belkin Wifi” “Belkin Wireless” and even “Belkin.” At best I got a list of cables and network cards. No signs at all of the phone. Crazy.

Still, Dell sell it, so anyone reading this and looking for a present to buy me - consider it!

[tags]Bad Shops, Ebuyer, PCworld, Dell, E-commerce, Technology, Customer Service, Shops, Society, Froogle, Skype, Belkin, WiFi, Wireless, Telephony, Phone, LiteOn, DivX, Tescos, VoIP, Sainsburys, Currys[/tags]

Popularity: 43% [?]

Popularity: 43% [?]

Following my rant earlier in the week about the annoying habits my N73 had developed, Pedro Timóteo pointed out a software upgrade was crying out as the best solution. This should have warned me that my entire week was going to be highlighted by generalised acts of stupidity on my behalf, but blithely I carried on as normal. The consequences have been discussed in previous posts.

Anyway, two days ago, in a fit of common sense, I went to the Nokia site and began the upgrade. This was not without problems but I had backed up all my data (phew) and it was fairly painless to reinstall it all. Except Lifeblog. Three, in their infinitesimal wisdom send out the N73 without Lifeblog installed — mainly, one suspects, because they are too tight fisted to provide a mini-SD card with the phone, which Lifeblog needs to be present. This must save them all of £10 per phone.

This makes all manner of problems crop up, as going to the Nokia website you are told you can’t download this application because it comes pre-installed on the N73. What N73 owners do after an upgrade is beyond me. Anyway, the only solution I could find was to download the version for the N71 and install that. You get a few warning messages about the application not working on this phone, but it seems to work.

Generally, in the time since I have run the upgrade, the phone seems to be working better. Not as good as when I first got it, but the delay between pressing send and regaining control has returned. Setting caller specific ring tones still causes the phone to reboot though. Oddly, the upgrade has meant I now get a stronger signal at home. I find that quite strange, to be honest but then again, I am having a stupid week.

I must say a big thanks to Pedro Timóteo for reminding me to get an upgrade. It seems to have improved things a fair bit. Has it changed my opinions of the phone? Not yet.

[tags]3, 3g, bad service, Bad Shops, Cameraphone, Cell Phone, communication, Hardware, hutchinson, mobile phone, N73, Nokia, Nokia N73, Opera, phone, Phone Browser, symbian, Technology, Telephone, three, penny pinching, idiot, lifeblog[/tags]

Popularity: 52% [?]

Popularity: 52% [?]

About seven months ago I bought a Nokia N73 camera phone as part of a contract with the 3 network. Although initially I was very impressed with this, and the service, I think a lot of this was simply down to the “excitement” of buying some new technology. As a fair amount of time, and a lot of use, has passed I felt it would be reasonable to do a “mid term” review. Some of the issues (good and bad) I have with this device are difficult to pin down to being the responsibility of either Nokia or 3 so I will talk about both here. For the terminally impatient, I can summarise this by saying that given unrestricted choice in the future I would neither buy a Nokia N73, nor would I connect to 3. This said, the things I find important may differ from every one else, so your mileage may vary…

First off, I haven’t had any problems with the Nokia when it came to making telephone calls. In this, most basic of features it worked perfectly . Sadly, this is about the only feature where I haven’t found things which annoyed me! If you only want a phone to make (and occasionally receive) calls then the Nokia N73 is brilliant. However, if this is all you want, there are a million other makes and models which would serve your needs at a fraction of the cost.

I was looking for a phone which would allow me to take photos, access the internet, send emails and maintain a basic calendar service. I could have opted for a PDA but connectivity would still have been an issue. In a given month I use the phone more for text messages, emails, note taking and photos (over 2000 to date) than I do for basic calls. As a result, this is not an ideal phone.

Popularity: 65% [?]

Popularity: 65% [?]

The joys of playing around with a Nokia N73 camera phone

Popularity: 26% [?]

Popularity: 26% [?]

Well, I am still amazed. It only seems like yesterday that the pictures taken with Phone Cameras was tiny, grainy and pretty much rubbish.

This has all changed though. Todays camera phones are very much a rival for genuine cameras. Well, low end ones anyway.

Pictures taken with phones often suffer when it comes to zoom or focus - but as these pictures show there is still no reason why they (phone cameras that is) cant take good landscape shots.

Popularity: 11% [?]

Popularity: 11% [?]