Posted on 27th September, 2007 by TW
Long rant - if you are reading this on Planet Atheism / Planet Humanism (or just aren’t interested) and you don’t want to know about my troubles with a UK based ISP please skip this 
If you know anyone thinking of getting a new ISP, simply tell them to avoid Pipex at all costs.
My problems with Pipex continue unabated. I am in the process of trying to move away from them and get Sky Broadband but I am hitting hurdle after hurdle.
Following on from the fiasco where I had an entire month without internet connection, despite repeated false promises by the customer services staff and the only offer Pipex could make to placate me was to promise me an extra months connection for free - when this free month will be is anyone’s guess, I am still being billed each month - the connection still sucks. Pipex technical support have reached new levels of incompetence and it is getting to the point where I am tempted to simply cancel this phone line and get a new one…
Popularity: 56% [?]
Popularity: 56% [?]
This post has been tagged with: adsl, Bad Shops, Bad-Customer-Service, Bad-ISP, Bad-Tech-Support, broadband, BT, Customer-Service, dial-up, DSL, internet, Internet-Service-Provider, Networking, Pipex, Pipex-sucks, Speedtester, Technical-Support, Technology and Thinkbroadband.
You can read related articles in the Bad Shops or Rants or Technology categories - this post currently has 1 comment »
Posted on 27th May, 2007 by TW
Well, this is a short one to say I am almost back online now, although the process has been far from easy. It is entertaining that in today’s modern world, having a short spell offline can cause more problems than you can shake a 32gb memory stick at.
It it hard to work out where to start with my ranting over this recent debacle, so I may be disjointed (no change there though). Some recent examples of the “traumas” (which are, admitedly mostly trivial!), have included such things as working out when the rubbish bins will be emptied. My house now has two types of bin (recycling and landfill), with a note saying they will be collected on alternate weeks. Nothing else. No idea which day of the week, or which week is which. Wonderful.
What the note did say was that to find out the day of collection, and which week was landfill and which was recylcing, I was told to “log on to the councils website and enter my address details.” Brilliant, except I didn’t have an internet connection.
Popularity: 34% [?]
Popularity: 34% [?]
This post has been tagged with: adsl, Cable, CAPTCHA, Computers, customer-services, dial-up, internet, modems, phones, Rants, sky, Society, Technology, Toutatis, tv and Web-Design.
You can read related articles in the Rants or Society or Technology categories - this post currently has 1 comment »
