Comments on: Pipex Still Sucks

By: Challenge Religion - Today’s Top Blog Posts on Atheism - Powered by SocialRank

Tue, 02 Oct 2007 11:39:22 +0000

[...] TW : Pipex Still Sucks [...]

By: TW

TW — Sat, 29 Sep 2007 15:05:31 +0000

M Bacon – thanks for the comment. It is nice to know I am not alone.

By: M Bacon

M Bacon — Sat, 29 Sep 2007 11:38:16 +0000

I am experiencing similar problems with Pipex. Before June 2007 I was enjoying broadband speeds of 6-7mb then over night I began experiencing multiple dropped connections (20 per day) which resulted in my speed dropping as the weeks went by. Over three months later I am now “enjoying” a broadband speed of 127kbps. I might as well be on ISDN!!!

I’ve had two BT engineer visits who both report no problems as they can achieve a connection of 7mb to the local exchange! Pipex blame BT who blames Pipex who blames BT etc.

I feel your pain! Pipex support sucks (they don’t know anything and simply blame BT!)

By: Pipex - Terrible ISP » Why Dont You Blog?

Pipex - Terrible ISP » Why Dont You Blog? — Thu, 27 Sep 2007 19:33:59 +0000

[...] problems with Pipex continue unabated. I am in the process of trying to move away from them and get Sky Broadband but I [...]

By: TW

TW — Sat, 08 Sep 2007 23:03:28 +0000

Alun, thanks for the heads up. Hopefully as soon as I can get a MAC code I will be moving to Sky broadband.

By: Alun

Alun — Sat, 08 Sep 2007 22:24:50 +0000

Another thing to watch out for is continued debits when you cancel. When I cancelled Tiscali they kepy debiting. I’d phone up and they’d say they’d cancel the debits and refund the fees. In the end they added credit to the account for the fees they’d incorrectly taken. In the same statement they charged again for another month’s access and noted that they were unable to debit it from the back account because the direct debit had been cancelled, which meant they were suspending service. :/

Sky is proving patchy but not too bad.

By: TW

TW — Sat, 08 Sep 2007 18:10:42 +0000

By the way, why is it that when one ISP buys up another ISP, the previous excellent service of the bought ISP plunges into a pit of crap.

Tiscali (terrible ISP) managed to buy Pipex’s broadband and voice service (see this news item for example) and now it is barely usable. The same happened when Telewest bought up the excellent Blueyonder and when Virgin Media bought it all everything really went down the pan.

You would think that if you bought and existing, quality, company you would want to keep it that way…