It seems that no only have virgin media dropped Sky channels from their TV service but their broadband customers have had a major outage today (at least in the North West).

To put the icing on the cake, complaints this morning (around 1000hrs UK time), were given a “four hour” ticket which (ten hours later) is still unresolved with no feedback.

What a wonderful way to retain customers. I was looking at going for a cable package, mainly because people (generally) said good things about Telewest. It seems that since it became Virgin Media things have gone down hill in a massive way. (Seems to resemble the trains really… Look pretty, cost a fortune but just as crap as ever).